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Exam 15: Collective Bargaining and Labor Relations

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Question 1

Multiple Choice

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________ rules require that employees who join the union remain members for a certain period of time but do not require a union membership.

A) Agency shop
B) Union shop
C) Closed shop
D) Maintenance of membership
E) Checkoff provision

F) B) and C)
G) A) and D)

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D

Question 2

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The employees' union and the management at Rex Inc. enter into a contract, which requires Rex to improve its facilities and ensure the safety of its employees. However, a few months later, the employees observe that the conditions have remained the same and that management has not taken any steps to revamp its systems. As a result, the union files a case against Rex for violating the terms of their contract. In order to resolve this issue, the union and Rex will both have to participate in a process for resolving conflicts, known as

A) lockout protocols.
B) right-to-work laws.
C) the unionship arrangement.
D) the grievance procedure.
E) the chain of command.

F) A) and B)
G) A) and E)

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Question 3

Multiple Choice

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Laura, a sales manager at Dexter Inc., claims that labor and management are rivals for most organizations. Brooke, the HR manager, says she is aware of exceptions. Which statement best supports Brooke's perspective?

The Transport Union in Austin, Texas, enters into a contract with the Metropolitan Transportation Authority. The contract requires the government agency to pay a yearly bonus to union members. A year after signing the contract, the Metropolitan Transportation Authority refuses to pay the annual bonus, which triggers a conflict between the union and the agency. A third party intervenes to resolve the conflict between the two parties. The third party evaluates the arguments of both sides and proposes a solution. Both parties have the right to decline the proposal, but they decide to accept it. In the context of the alternatives to work stoppage, the third party in this scenario is an example of a(n)

The ________ has the authority for certifying or decertifying a union through an election.

Alfonso, the union steward at Fizzy Soda, is attempting to persuade members of management to make certain revisions to the company's policies on job security and work rules on behalf of the union. The union believes that company management has neglected these aspects of the company's administration system for too long. Which level of decisions is Alfonso most likely concerned with in this scenario?

How do employers judge a grievance procedure?

If at least 30 percent of an organization's employees sign an authorization card, the union may request that the employer voluntarily recognize the union.

A production worker believes that her supervisor is intentionally assigning her to work on machinery for which she does not have the proper training. She is worried about her safety and wonders if the supervisor is intentionally harassing her. The worker is represented by a union, so she starts the grievance process specified in the labor agreement. Assuming this is a typical grievance procedure, in which step, if any, will the employee likely act alone?

Mediation is the most formal and least used method of conflict resolution.

When a union and employer negotiate a contract, they cannot bar outside parties from holding an election for more than three years.

Briefly describe the three levels of decisions involved in labor relations.

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

When employees in an organization have reason to believe that the management is overlooking their needs and interests, they are likely to respond by collectively forming

Which statement is true of right-to-work laws?

Collective bargaining differs from one situation to another in terms of

Courts generally avoid reviewing arbitrators' decisions and focus only on whether the grievance involved an issue that is subject to arbitration under the contract.

Antonio, a new supervisor at Fresh Food Inc., is being trained on skills that managers and union leaders require to encourage employee-management cooperation. He is learning the different ways of dealing with employee-management conflicts and how to resolve situations in ways that benefit both parties. In the context of labor management, Antonio is receiving training on

MaryJo, a job applicant at Sleep Corp., discovers that the job she is applying for requires her to be a union member before being hired. She also learns that this arrangement is illegal under the National Labor Relations Act. In the context of the security provisions related to union membership, this Sleep Corp. has a(n) ________ arrangement.

A union steward is a person hired by an organization's management to monitor union activity and report violations, if any.