Question 1

Goals are developed and agreed to by management so that the workers can follow them.

Accepted Answer

A) True 
 B)False

Question 2

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Accepted Answer

A) True 
 B)False

Question 3

Identify and define the four key functions of management.

Accepted Answer

The four functions of management are pla...

Question 4

A vision for a company is:

Accepted Answer

A)  an explanation of why the company exists and where it wants to go.
B)  the same thing as an objective.
C)  a detailed plan that outlines the major organizational structure of the firm.
D)  very relevant for the short-term,but less useful for the long-term.E) B) and C)
F) All of the above

Question 5

Which of the following statements best describes the relative importance of the various types of skills Lauzy will use to perform these tasks? The tasks Lauzy performs will require:

Accepted Answer

A)  only technical skills.
B)  mainly conceptual skills and human relations skills.
C)  only human relations skills.
D)  mainly technical skills and human relations skills.E) A) and D)
F) A) and B)

Question 6

Controlling provides managers and workers with feedback that helps them adjust to deviations from plans.

Accepted Answer

A) True 
 B)False

Question 7

Due to the growth of the Internet,recruiting is less important today than in the past.

Accepted Answer

A) True 
 B)False

Question 8

The SWOT analysis helps firms identify competitive threats and market opportunities.

Accepted Answer

A) True 
 B)False

Question 9

Middle managers are responsible for:

Accepted Answer

A)  establishing the vision for the organization.
B)  assigning specific jobs and evaluating the daily performance of workers.
C)  devising the organization's strategic plan.
D)  developing tactical plans and controlling.E) B) and C)
F) B) and D)

Question 10

Research has shown that employee participation in decision-making improves job satisfaction.

Accepted Answer

A) True 
 B)False

Question 11

Planning is a continuous process.

Accepted Answer

A) True 
 B)False

Question 12

The first step in developing a knowledge management system is to:

Accepted Answer

A)  empower employees to make their own decisions and accept the consequences.
B)  obtain the necessary information system technologies.
C)  recognize that perfect information is readily available in all organizations.
D)  determine what knowledge is most important to the organization.E) A) and D)
F) A) and C)

Question 13

Beth has spent the last two hours going over some consumer surveys to see how well her company is achieving its goal of improving customer satisfaction.Beth's efforts are an example of the controlling function of management.

Accepted Answer

A) True 
 B)False

Question 14

The best way to get people to do what a manager wants is for the manager to reprimand those who don't do things correctly.

Accepted Answer

A) True 
 B)False

Question 15

When all is said and done,financial standards such as profit and return on investment are the only relevant measures of how well a firm is meeting its goals.

Accepted Answer

A) True 
 B)False

Question 16

Managers must lead by doing,not just by saying.

Accepted Answer

A) True 
 B)False

Question 17

When businesses empower their employees,the role of a manager becomes less that of a "boss" and more that of a coach,counselor,or team player.

Accepted Answer

A) True 
 B)False

Question 18

Axel is in a new position,serving as a first-line manager.Axel's position will require him to spend a lot of time:

Accepted Answer

A)  developing strategic plans.
B)  evaluating the daily performance of workers.
C)  creating a vision for the company.
D)  providing information to stakeholders.E) A) and B)
F) A) and C)

Question 19

The traits used by autocratic leaders include warmth,friendliness,and understanding.

Accepted Answer

A) True 
 B)False

Question 20

PMI is a problem solving technique that involves listing pluses,minuses and implications.

Accepted Answer

A) True 
 B)False

Exam 7: Management and Leadership

The SWOT analysis helps firms identify competitive threats and market opportunities.

Correct AnswerverifiedShow Answer

Goals are developed and agreed to by management so that the workers can follow them.

Correct AnswerverifiedShow Answer

Beth has spent the last two hours going over some consumer surveys to see how well her company is achieving its goal of improving customer satisfaction.Beth's efforts are an example of the controlling function of management.

Correct AnswerverifiedShow Answer

A vision for a company is:

Correct AnswerverifiedShow Answer

Identify and define the four key functions of management.

Correct AnswerverifiedThe four functions of management are pla...View AnswerShow Answer

Managers must lead by doing,not just by saying.

Correct AnswerverifiedShow Answer

The best way to get people to do what a manager wants is for the manager to reprimand those who don't do things correctly.

Correct AnswerverifiedShow Answer

The traits used by autocratic leaders include warmth,friendliness,and understanding.

Correct AnswerverifiedShow Answer

PMI is a problem solving technique that involves listing pluses,minuses and implications.

Correct AnswerverifiedShow Answer

Due to the growth of the Internet,recruiting is less important today than in the past.

Correct AnswerverifiedShow Answer

When all is said and done,financial standards such as profit and return on investment are the only relevant measures of how well a firm is meeting its goals.

Correct AnswerverifiedShow Answer

Controlling provides managers and workers with feedback that helps them adjust to deviations from plans.

Correct AnswerverifiedShow Answer

When businesses empower their employees,the role of a manager becomes less that of a "boss" and more that of a coach,counselor,or team player.

Correct AnswerverifiedShow Answer

The first step in developing a knowledge management system is to:

Correct AnswerverifiedShow Answer

Planning is a continuous process.

Correct AnswerverifiedShow Answer

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Correct AnswerverifiedShow Answer

Which of the following statements best describes the relative importance of the various types of skills Lauzy will use to perform these tasks? The tasks Lauzy performs will require:

Correct AnswerverifiedShow Answer

Middle managers are responsible for:

Correct AnswerverifiedShow Answer

Axel is in a new position,serving as a first-line manager.Axel's position will require him to spend a lot of time:

Correct AnswerverifiedShow Answer

Research has shown that employee participation in decision-making improves job satisfaction.

Correct AnswerverifiedShow Answer

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The four functions of management are pla...
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